FAQ

How to place an order?

The exact preparation time depends on the complexity of the composition and the shop's workload.
However, it's best to place your order 2-3 days in advance to reserve all the ingredients and a convenient delivery time slot.
During holidays, we recommend placing your order as early as possible.

Delivery

We offer delivery across Melbourne.


Free delivery is available for orders over $190 within the Melbourne metro area.
For deliveries outside Melbourne, an additional fee applies.


Pick-up is also available if you prefer to collect your order in person.

Is it possible to schedule delivery at a specific time?

Our first delivery window is from 9 am to 12 pm, and we continue throughout the day. The latest delivery window is from 8 pm to 10 pm.

How long do chocolate-covered strawberries stay fresh?

We recommend enjoying the strawberries right away.
If that’s not possible store them in the refrigerator (at +2...+5°C).
Keep them away from direct sunlight or heat.


For the best flavor, let the strawberries sit at room temperature for 15 minutes before eating.


Recommended shelf life: chocolate-covered strawberries – 12 hours, plain strawberries – 24 hours.

Looking to order a custom set that’s not on the website?

We can create almost any custom order! Send us an email with a description of what you’d like at melb.berries@gmail.com, and we’d be delighted to discuss the details.